ACCOUNT FAQS

When my system was installed, I wrote a check to AAS, but it's not reflected on my first bill. Is there a problem?

Sometimes, because of billing cycles, your first bill is issued before the payment has been posted. The payment

should appear on your next bill; if it does not, call AAS at (714) 867-7374.

 

Can I extend my warranty?

Yes. AAS offers a special Extended Limited Warranty/Quality Service Plan (QSP) which will cover the repair

or replacement costs of the equipment for just a few dollars each month. To get the Quality Service Plan

for your AAS system, call (714) 867-7374.

 

How do I change the people listed on my call list?

Just call the AAS Customer Monitoring Center at (714) 867-7374 with your changes. Have your personal

identification code ready in order to make your changes. Make sure to tell everyone on your call list what

to do in case they receive a call from AAS.

 

If I move, will I have to pay again to put a security system in my new house?

If you've already enjoyed AAS services for at least two years, AAS will provide you with a $100.00 discount

on the home security installation of an Essentials Plus system in your new home as part of the Relocation

Discount Guarantee.